The Pack
Meet The Team
Thomas and Laura took on the challenge of hiring staff for their new venture, which was no easy mission. It wasn't a search for the fullest CV or the most qualified, it was a search for those who shared the passion for pet care and the excitement for our dream.
So after several weeks of interviews, we welcomed Iona, Charlotte, Francesca and Amy to the team.
Since opening, we have said goodbye to Charlotte and Amy and welcomed Emily, Kate and Natalie to the team.
The Directors
Thomas & Laura
Thomas is the brain and business sense behind it all. He deals with all the boring bits behind the scenes including paperwork, accounting and bill paying. However, Wildwood Pets is his baby so you will also find him on the shop floor giving out expert advise on dog food, aquatic treatments and small animal bedding, to name just a few. Above all this, his passion lies with reptiles.
Laura spends most of her time being mum to Hazel and Willow, so if you're lucky enough to catch her in the shop, she will most likely have one or both small humans attached to her. Laura is the friendly face behind the social media channels so she does a lot of her work remotely alongside the tiny humans. She does also enjoy helping Thomas choose what to stock (if they can agree on it!)
More information about us can be found here.
Crazy Guinea-Pig Lady
Natalie
Natalie joined us in February 2025 and has taken to her role like a duck to water. You will find her on Thursday, Friday, Saturday and Sunday, keeping the team working hard and looking after our lovely customers. Natalie puts her heart and soul into her job and is passionate about all animals - but her expertise lies with small animals, guinea-pigs in particular. If you have a guinea-pig query, please come on one of these days and speak to the lovely Natalie, she has a wealth of knowledge and experience behind her!
Small Animal Enthusiast
Iona
Iona works at Wildwood Pets on Mondays. She has 3 cats and a hamster and has a keen interest in the care and welfare of small animals, in particular making sure they have the space they deserve. In her spare time Iona enjoys spending time with her friends.
Harness Queen
Francesca
Francesca works Fridays and Saturdays. She has previous history working in pet related retail but her passion lies in dog psychology as well as accessories for dogs, mainly harnesses. She has an eye for style and will help you choose the one that looks best on your pooch, whilst still being ergonomic and functional.
When she's not at work she enjoys spending time with her 3 dogs, Lexi, Rosalie and Summer.
Dive Enthusiast
Emily
Emily works at Wildwood Pets on Wednesday and
Sunday. She works hard to keep the place clean and tidy, customers happy and deliveries processed. Emily joined us in May 2024 and has settled in well.
When she is not at Wildwood Pets Emily is a keen diver, with plenty of achievements under her belt, but she is also studying Animal Management at college.
Saturday Team
Kate
Kate works at Wildwood Pets as part of the Saturday team. She joined us in May 2024 alongside Emily and has settled in very well - learning the ropes, including keeping the shelves well stocked and helping with harness fittings and serving our lovely customers.
Family-Run
The Future Directors
Another two faces you will often find "helping" around the store are Hazel & Willow, the future directors of the company (maybe). These two cheeky monkeys have been exposed to animals their whole lives at home, from dogs, cats and rabbits to pythons, tortoises and toads. It will certainly be interesting to see what route they will take in life after so much time spent around the wonderful creatures that fill our home and grace us with their presence at the shop.
The girls love being in the store. Willow is chief shelf (un)stacker and Hazel has taken a shine to helping the staff with the cleaning (when she's feeling like it). It might be chaotic at times, but it's family-run and they're a big part of it!